Real nutrition for real health. Ditch the misleading labels and empty promises. Start your pet’s journey to a pain-free, joyful life today.
2 Years
“All gastrointestinal problems are gone!”
8 Years
“Struvite stones belong to the past. Wonderful shining fur, much more lively and attentive.”
2-9 Years
“No more allergy problems, no more diarrhea, much more balanced, coat shines.”
We have been working in human health for 30 years and in animal health for 20 years. Our mission is to raise awareness of the true causes of illness and to remove the basis for them.
We are firmly convinced that nature offers us everything we need to achieve this goal!
The truth about pet health issues today: Low standards, symptom-driven treatment, and misleading labels keep pet owners stuck in a costly, painful cycle.
We understand the struggle of watching your beloved pet suffer from preventable ailments while feeling unsure about who to trust.
At Paneon, we’ve been there. We almost lost our dog to the effects of low-quality food before discovering the power of truly healthy pet nutrition
For over 15 years, Paneon has helped countless pets reclaim their health. With hundreds of testimonials and a passionate community of pet parents, we’re committed to bringing the highest standards to pet nutrition.
Fill out a pet profile and receive your personal nutrition recommendation.
Make the switch to Paneon’s real-food products – crafted to nourish your pet, not just fill a bowl.
Watch the transformation – healthier skin,
a shinier coat, and vibrant energy within days.
Testimonials showcasing quick turnarounds in health, savings on vet bills, and the joy of a pet with newfound vitality.
2 Years
“All gastrointestinal problems are gone!”
8 Years
“Struvite stones belong to the past. Wonderful shining fur, much more lively and attentive.”
2-9 Years
“No more allergy problems, no more diarrhea, much more balanced, coat shines.”
For pets already facing serious health issues, we’re here to guide you.
Complete a detailed health questionnaire, and we’ll provide specific, tailored advice.
Our satisfied pet parents don’t just stop at switching food; they’re spreading the word. Through referrals and our consultant program, you too can share the joy of Paneon and earn rewards along the way.
No longer will you feel lost and reliant on industry claims. Instead, you’ll be confident, empowered, and in control of your pet’s health.
We guarantee you’ll see an improvement. If you’re not satisfied, return the unused food for a full refund, and remember – subscriptions are cancelable anytime
The operators of these sites take the protection of your data very seriously. We treat your data confidentially and by the statutory data protection regulations and this data protection declaration.
It is generally possible to use our website without providing any personal data. As far as personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is always done voluntarily.
We collect, process, and use personal data only to provide the services required (e.g. making offers, counsel, etc.).
Data transfer when concluding a contract for services and digital content
For contract processing or service provision, it is necessary to pass on your personal data to
internal and external service providers (processing banking institutions/payment service
providers, consultants, ...). The aforementioned third parties are commissioned by us as
processors within the meaning of Article 28 GDPR and are obliged to ensure data security by
Article 32 GDPR.
Personal data is stored in our file systems within the statutory retention periods. Retention beyond the statutory retention periods may arise in individual cases.
Every customer who passes on personal data to us has a right to information by Section 43 DSG 2018, information by Section 44 DSG 2018 (Article 15 GDPR) as well as to correct or delete (= inactive) personal data and to restrict processing by this § 43 DSG 2018. 45 DSG 2018.
To satisfy your data subject rights, please use the email address office@paneon.net.
There is no profiling of the personal data relating to you.
We guarantee compliance with the requirements of the EU General Data Protection Regulation as well as secrecy and confidentiality through appropriate technical and organizational measures.
Some of the websites use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offering more user-friendly, effective, and secure. Cookies are small text files stored on your computer that your browser saves.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us to process the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de
Especially for browsers on mobile devices, please click this link to prevent future anonymized recording by Google Analytics on this website for your browser using a so-called “opt-out cookie”: Click here to deactivate Google Analytics
You can find more information about how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de
We have concluded a data processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
This website uses the “demographic characteristics” function of Google Analytics. This allows reports to be created that contain information about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to data collection”.
This site uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. If your browser does not support web fonts, your computer will use a standard font.
Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/
This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. In order to use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
More information on how user data is handled can be found in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/
Our website uses plugins from the YouTube site operated by Google. The website is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to YouTube's servers is established. The YouTube server is informed which of our pages you have visited.
If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
Further information on how user data is handled can be found in YouTube's privacy policy: https://www.google.de/intl/de/policies/privacy
Plugins from the Instagram service are integrated on our site. These are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA.
We use the integrated Instagram buttons to enable a link to our Instagram profile. A widget is also integrated, which allows us to display certain photos and videos from our Instagram profile on our website.
If you visit one of our pages that contains such a plug-in, your browser establishes a direct connection to an Instagram server. The contents of the plug-ins are transmitted directly to your browser and integrated into the website. Data is automatically transferred to Instagram and stored on their servers. This transmitted data includes connection data (such as your IP address, date and time, the URL accessed) as well as the browser used and the operating system. Your visit to our pages can therefore be tracked by Instagram, even if you do not actively use the plug-in functions.
If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to assign your visit to our pages to your user account. If you want to prevent this direct association, you must log out of Instagram before visiting our website. Further information can be found in Instagram's privacy policy: https://help.instagram.com/155833707900388
Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc. 1600 Amphitheater Parkway Mountain View, CA 94043, USA.
This function makes it possible to link the advertising target groups created with Google Analytics Remarketing with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages that have been adapted to you on one device (e.g. cell phone) depending on your previous usage and surfing behavior can also be displayed on another of your devices (e.g. tablet or PC).
If you have given your consent, Google will link your web and app browser history to your Google account for this purpose. In this way, the same personalized advertising messages can be displayed on every device on which you log in with your Google account.
To support this feature, Google Analytics collects Google-authenticated user IDs, which are temporarily linked to our Google Analytics data to define and create target groups for cross-device advertising.
You can permanently opt out of cross-device remarketing/targeting by deactivating personalized advertising in your Google Account; to do this, follow this link: https://www.google.com/settings/ads/onweb/
Further information and the data protection regulations can be found in Google's data protection declaration at: https://www.google.com/policies/technologies/ads/
This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”).
As part of Google AdWords, we use so-called conversion tracking. If you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the Internet browser stores on the user's computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages on this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.
Each Google AdWords customer receives a different cookie. The cookies cannot be tracked across the websites of AdWords customers. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that can be used to personally identify users.
If you do not want to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics.
More information about Google AdWords and Google Conversion Tracking can be found in Google's data protection regulations: https://www.google.de/policies/privacy/
This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests that you send to us as the site operator. You can recognize an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock symbol in your browser line.
If SSL encryption is activated, the data you transmit to us cannot be read by third parties.
PANEON GmbH assures that, to the best of its knowledge and belief, it will do everything necessary to supply its customers to their satisfaction and to provide them with the best possible support. PANEON GmbH therefore always endeavors to handle complaints positively to the customer's satisfaction within an economically justifiable framework.
Satisfaction with advice or products is the most important goal for PANEON GmbH. We therefore ask you to immediately report any relevant experiences or suggestions for improvement via office@paneon.net.
PANEON GmbH is very grateful for reports of positive experiences and results and rewards them by adding free products to the next delivery.
PANEON GmbH assures that reducing product quality cannot be the method of choice in order to keep the selling price low despite increases in raw material prices or to maximize profits. You receive the guarantee that price adjustments are always made with the aim of ensuring the best possible quality and the long-term high quality and delivery capability of the products.
PANEON GmbH assures that the health of the environment, people and animals is the top priority of its business philosophy and that the greatest possible purity and full value of the products are essential prerequisites for this. PANEON GmbH further assures that legal regulations or quality seals alone are not a sufficient guarantee for natural quality.
PANEON GmbH therefore guarantees to declare all ingredients and additives. PANEON GmbH will therefore under no circumstances add any additions without mentioning them, even if this would be permitted by law or quality seal regulations. This guarantee also applies if in the future PANEON GmbH would be prohibited by law from referring to the freedom from chemical additives or the freedom from chemical additives that are not subject to declaration.
The following terms and conditions are part of every contract between PANEON GmbH, Weissenbach 42, A-2371 Hinterbrühl, Austria, represented by its managing director Mr. Albert Pucher, based there (known as PANEON for short) and the customer.
Customers in the broader sense are also business partners of PANEON GmbH (hereinafter referred to as “partners”) who, on the one hand, purchase goods in the same way as conventional customers, and on the other hand also acquire a license to carry out marketing activities (analogous to the franchise principle). Supplementary guidelines for these Partner activities or contracts for team leaders may supplement the general terms and conditions and will be made available separately to serious applicants upon request.
PANEON provides its services exclusively on the basis of the terms and conditions and, if applicable, additional guidelines in the version valid at the relevant period.
The presentation of the goods, particularly on the Internet or by a customer or freelance consultant, does not constitute a binding offer from PANEON; misprints and errors are always reserved.
A contract comes into being through:
Regarding the last point, the witness, usually the consultant, can receive orders from the customer in person, by telephone or in writing and forward them to PANEON. In this case, the witness bears the risk of a misunderstanding or a change of opinion on the part of the customer. Unless he has had the customer's expression of intent confirmed in a reproducible form. For example, through a handwritten note from the customer or from another witness.
The risk in this case, if a customer claims not to have ordered this, is borne by the witness if statement is against statement and there is no further evidence. In extreme cases, the consultant would have to bear the costs of collecting the unwanted goods from the customer or the costs of return transport if acceptance was refused.
However, since such a situation has occurred extremely rarely in the many years of PANEON's existence, this risk is minimal. In individual cases, PANEON will always look for a solution that is acceptable to everyone involved.
There is no doubt that the transaction is concluded when the customer confirms his wishes in writing, which is why we recommend this procedure to consultants. The order of a new customer is usually confirmed by providing his or her data, in particular the delivery address and bank details, but undoubtedly by accepting the delivery.
The customer always enters into the contract on the basis of the General Terms and Conditions. If the customer orders personally via the web shop, he or she confirms the terms and conditions when placing the order. If the order is placed through a consultant, it is the consultant's responsibility to inform the customer about the terms and conditions and to obtain this consent without any doubt.
PANEON uses the data provided by the customer (title, name, address, email address, telephone number, fax number, bank details as well as additional information such as job, family, pets, living conditions) in accordance with the provisions of Austrian data protection law.
Some of the data will be passed on to the responsible supervisor as far as this is necessary in order to provide the customer with the best possible care. The customer agrees to this use. He agrees that PANEON GmbH itself, or the people responsible for his support, may contact him to inform him about products and promotions. The customer can revoke his consent to this or to the future storage and use of his data at any time.
By providing the data and confirming the terms and conditions, the customer gives consent to the above use of the data. The customer can query, change or delete the stored data at PANEON at any time and revoke his consent at any time. PANEON assumes that the customer's information is truthful, but in case of doubt it may request the submission of documents or take other measures to verify data. If PANEON incurs damage due to negligent or intentional misrepresentation of data, PANEON reserves the right to take legal action and claim damages.
Users of the PANEON homepage and webshop as well as associated websites agree that their surfing behavior, the most popular pages and product groups accessed will be analyzed so that when they return to work, the appropriate information is offered according to their interests, thus reducing time and effort to get the desired result. Apps and cookies are also used accordingly for this purpose if necessary.
Users of the online offering agree that they will not be able to fully enjoy this service if they deactivate apps, pop-ups and cookies on their data devices, which will result in recurring additional effort.
PANEON partners who request access to the management software agree that the use of this software may cause difficulties that are customary in the industry. These cannot be ruled out by PANEON, as each constellation of computer type, operating software, browsers, and other already installed software may affect the performance and functionality.
Any loss of data or other impairment of the state of the computers of customers or partners, which is believed to or actually occurs through the use of software associated with PANEON, is the responsibility of the end user, who rejects any claim for damages under this title. The online offer and the software that PANEON offers for use, whether free of charge or for a fee, is "as is", as a software product created to the best of our knowledge and belief and which has been carefully tested for errors or potential for damage. However, every test is incomplete and no guarantee can be given that the programs and settings will run free of errors or impairments. PANEON is very grateful for relevant information and will do everything necessary to resolve any problems that are identified as quickly as possible and make them available for use.
If the customer would like further information or to have their data deleted, the email address office@paneon.net is available for this purpose.
The agreed delivery can be made once or regularly until revoked. Unless otherwise agreed in writing, delivery takes place ex warehouse by post or parcel service.
Orders that are undoubtedly correct and arrive by 10 a.m. on a working day are usually delivered to the relevant parcel service on the same or the following day, provided that all ordered products are available.
The delivery time of the parcel services is usually 3 - 6 working days (based on the working day following the order, therefore Saturdays, Sundays and public holidays extend the delivery time accordingly).
Example: If the order is placed on Tuesday, delivery will usually follow on Friday at the earliest. But it can also take until Wednesday of the following week or longer.
PANEON cannot be held responsible for the services provided by postal services or other parcel services, but can at best pass on previous experience as a guide.
Since PANEON GmbH has no influence on the delivery time, a small stock of products with reserves for at least two weeks is recommended. This means that the customer always has enough product reserves in-house, even in the event of delivery delays, incorrect deliveries or delivery bottlenecks. PANEON cannot guarantee permanent delivery capability and therefore rejects claims for non-timely delivery of the products. In the event of delivery delays, the customer is free to cancel the contract or choose alternative products as replacements.
Changes or cancellations of the regular delivery can be made at any time online or via your personal representative up to 7 days before the agreed delivery date. Changes made within this 7-day period can only take effect for the delivery following this date.
Incorrect deliveries that were caused by PANEON's fault are usually picked up, returned and corrected again at PANEON GmbH's expense. Or an alternative solution is worked out in agreement with the customer and, if necessary, in collaboration with their supervisor. Incorrect orders caused by the customer himself or his supervisor, for example, due to the provision of an incorrect delivery address or an incorrect addressee, will be corrected at the cost of the person responsible.
The customer bears the risk of misunderstandings resulting from verbal or informal orders by telephone or email. Ordering using a correctly and legibly completed order form scanned by email or fax is much safer, but still carries the risk of illegible or incorrect transmission, for which PANEON GmbH cannot accept any liability. The most reliable way of ordering, which is binding for PANEON GmbH in any case, is ordering via the PANEON GmbH software system using the online shop, which can be accessed via the homepage.
This system provides the customer with immediate feedback if a product is not available, meaning the customer can choose a similar product without delay. As soon as the PANEON software system is available to customers, every customer will receive free access upon request and if the technical requirements are met (operating system: Microsoft Windows XP or higher, Internet browser: Firefox or Chrome).
If an order is placed via the PANEON software system and the delivery is nevertheless sent incorrectly, PANEON will cover the costs of correcting the delivery. The use of the software is free of charge and occurs “as is” at the customer’s own risk. Customer agrees that it will not hold PANEON liable for any events such as loss of time or data that it attributes to the use of the PANEON Software.
This does not affect the general 14-day right of withdrawal, see §8.
The customer agrees that he will receive discounts (e.g. for long-term delivery) and credits (e.g. for referring friends) during the term of customer promotions. The customer can redeem credits within six months by purchasing goods from PANEON GmbH, whereby the credit shown on the customer account can be deducted from the purchase price.
Customer credits cannot be redeemed for cash. Both credits and commissions are only taken into account or paid out after a minimum limit has been exceeded. Partners can request to increase their payout limit in order to be able to purchase products with the total commissions. In this way, transfer costs and bank fees can be reduced.
Payment is made in advance, instant bank transfer, other payment services such as PayPal or credit card (depending on technical availability) or by direct debit. The purchase price is due immediately upon conclusion of the contract without deductions.
Advance payment: By placing an order without account details, the customer agrees to the advance payment procedure: After receiving the invoice, the customer transfers the exact invoice amount, stating the invoice number, to the PANEON GmbH account specified on the invoice. The delivery is triggered when the amount is credited to the PANEON GmbH account.
Direct debit: By placing an order and providing his account details, the customer agrees to the electronic direct debit procedure.
Chargeback fees that arise due to insufficient funds in the account must be borne by the customer, as well as collection fees if the goods are picked up again due to non-payment.
In the event of repeated insufficient funds in the account or other irregularities, the customer agrees to be switched to the prepayment system for future purchases. PANEON declares its intention to weigh things up in favor of customer satisfaction when assessing a situation. PANEON nevertheless asks for your understanding that in the event of payment arrears, business considerations to protect the company must be given priority.
The customer can reverse incorrect, i.e. unjustified, withdrawals at the expense of PANEON GmbH. PANEON GmbH assures that all self-inflicted errors in payment transactions will be corrected to the customer's satisfaction at the earliest possible date, usually within one month.
PANEON GmbH grants customers a 14-day right of return. This applies to unopened, originally packaged goods. The delivered goods remain the property of PANEON GmbH until full payment has been made.
Regardless of the payment method chosen, especially if the originally chosen payment method fails, the customer is responsible for ensuring that all amounts due are received by PANEON no later than 21 days after receipt of the payment request. All prices include statutory sales tax.
All shipping costs, in particular packaging, transport costs, transport insurance and deliveries, unless otherwise agreed separately in writing, are at the customer's expense. All prices and additional costs are calculated in accordance with the price lists used by PANEON at the time of provision and dispatch.
In the event of late payment, the customer is obliged to pay PANEON default interest of 5 percentage points above the base interest rate if he is a consumer (§ 13 BGB). If the customer is an entrepreneur (§ 14 BGB), the default interest rate is 8 percentage points above the base interest rate.
PANEON remains at liberty to prove higher damage caused by the delay, as well as other damage.
The customer is only entitled to offset if the counterclaims are undisputed or legally established.
Retention of title: The goods remain the property of PANEON until full payment has been made.
With regard to the warranty, the statutory provisions apply unless otherwise agreed in Section 7.
The limitation period for claims arising from liability for material defects is 24 months and begins with the handover of the purchased item. If the customer is an entrepreneur (§ 14 BGB), the deadline is 12 months from the handover of the item.
The legal regulations, inspection and notification obligations according to the German Commercial Code (HGB) apply to merchants.
Right of withdrawal: As a consumer within the meaning of § 13 BGB, you can revoke your contractual declaration within 14 days without giving reasons in text form (e.g. letter, e-mail) or by returning the goods. The period begins at the earliest on the day after receipt of the goods. To meet the cancellation deadline, it is sufficient to send the cancellation or the goods on time. The revocation must be sent to:
PANEON GmbH
Weissenbach 42
2371 Hinterbrühl
Austria
Email: office@paneon.net
This right of withdrawal does not apply to contracts for the delivery of goods that we have manufactured based on your specifications or that were clearly tailored to your personal needs, of goods that have been partially or completely opened or used or that are not suitable for return due to their nature.
Best before date: The right of withdrawal applies in particular to goods whose best before date is reached within a period of less than 30 days from the delivery date. PANEON GmbH assumes customers will cover their monthly requirements, meaning the ordered goods still have one month left until the best-before date is reached. Customers who order monthly will always be able to use goods within the shelf life. Customers who order for approximately two months accept to use goods that have expired 1–4 weeks on a case-by-case basis.
PANEON GmbH assures from its own experience that goods that have expired for up to three months are good and usable. Consequently, there is no right of withdrawal if a customer complains about goods due to a best-before date that expired later than 4 weeks after delivery. PANEON recommends always covering the monthly requirement for freshness.
Consequences of revocation: In the event of an effective cancellation, the services received by both parties must be returned. If you cannot return the received service in whole or in part or only in a deteriorated condition, you are obliged to pay compensation. This does not apply if the deterioration is solely due to an inspection - as would be possible in a shop, for example. Furthermore, you can avoid compensation by not using the item as an owner and refraining from anything that would impair its value. You have to bear the costs of the return and also the risk of damage during the return transport. Items not suitable for parcel shipping are picked up from the customer.
Shipping costs: Shipping costs to Austria and Germany follow the current price lists. These can be requested at office@paneon.net.
Packaging: All packaging materials can be disposed of in public collection containers. Recycled paper is used as filling material and can be recycled. Polyethylene and polypropylene are used as container materials, while tinplate is used for cans, which is recyclable and food-safe. PANEON recommends compressing cans for efficient disposal and recycling.
Transport damage: Obvious damage must be reported to the delivery service immediately and to PANEON at office@paneon.net. If damage is discovered after opening, photos should be taken, and items made ready for collection. Only properly reported and available goods will be replaced. Minor dents are acceptable, but serious damage to closures should be documented and reported immediately for replacement.
Any buyer who submits an order via form, email, or through a consultant becomes a PANEON customer. The advisor (or “sponsor”) acts as a recommender. Orders imply agreement with PANEON’s General Terms and Conditions and data protection policies.
Advantage Customer: A customer who recruits friends through the help of a supervisor or the office can receive promotional gifts and credits.
Partner/Consultant: Customers may apply for partnership. Acceptance depends on completed training, complete personal information, and qualification per commission plan. Until approved, applicants remain regular customers.
The application can be submitted via web or email and must include name, birthdate, integrity declaration, and health status. Proof via photo or ID is required. Incomplete data must be provided within 3 months.
Consultants must not suffer from addictions or illnesses affecting integrity or conduct. Misrepresentation may lead to retroactive invalidation of consultant status and reclaiming of commissions, credits, or gifts.
Managers may receive further incentives or commissions by special contract. Partnerships may be terminated with notice or immediately for good cause to protect company interests. Decisions are made by management and are final, though a resolution is always sought collaboratively.
Consultants may work as a hobby as long as they do not intend to make a profit and remain below the income thresholds for their country of residence. In Austria, this is around €70 per month (e.g. €1000/year commissions – €400 expenses = €600 additional income).
If income exceeds €900 annually, it must be reported. A trade license may be required for regular income. In Austria, “Direct Sales” falls under free trade. In Germany, a “trading agent” license is advised.
Occasional recommending without the intention of profit does not require a license. This includes simple referrals without direct sales or product presentations.
Consultants must maintain their qualification status. Any life changes that affect integrity or suitability must be reported.
They are required to act in the interest of PANEON, its customers, and fellow consultants. Misconduct can result in warnings, reduction of commissions, or termination of consultant status.
Consultants must ensure accurate data for customers and report irregularities. They are responsible for informing new customers and partners about PANEON’s General Terms and Conditions.
Integrity and Honesty: Consultants must be honest, avoid false claims, especially about health benefits, and never promote competitor products to existing PANEON contacts. Contacts obtained via PANEON events or systems are protected.
Loyalty: Promotion of competing products to PANEON contacts is prohibited. Breaches may result in commission loss or contract termination. Commission distribution follows set qualification and point-based systems. Consultants accept management decisions regarding disputes and agree not to pursue claims in court.
PANEON balances commissions and rewards through sustainable management of company resources. Additional incentives may be awarded for exceptional performance.
For further information, contact your supervisor or office@paneon.net.
The law of the Federal Republic of Austria applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory provisions of the customer’s residence country remain unaffected.
For merchants, the place of performance and jurisdiction is the registered office of PANEON GmbH. If the customer has no jurisdiction in Germany or changes residence abroad, the jurisdiction remains PANEON’s office.
If individual clauses are ineffective, the rest of the contract remains valid. Invalid clauses shall be replaced by provisions closest in meaning and legality. This applies accordingly in cases of contract gaps.
Spelling Errors: Minor spelling issues are irrelevant. Obvious errors may be reported to office@paneon.net.
Additional Policies: See the IMPRINT for Disclaimer, Software Usage, Goodwill Insurance, and Health Guarantee.
As of: March 8, 2018 (revised 2023)
Weissenbach 42
A-2371 Hinterbrühl
Austria
+43 2236 32 03 17
office@paneon.net
Raiffeisen Bank
IBAN: AT38 3258 5000 0800 3436
BIC: RLNWATWWOBG
VAT number: ATU65980968
Deliveries are made via parcel service,
Personal pickup is not possible.
Orders are placed online via the webshop.
post@paneon.net
office@paneon.net
+43 2236 32 03 17
ATTENTION if the above number fails: +43 664 36 91 324
Andrea Pucher
+43 650 20 22 555
andrea.pucher@paneon.net
Martin Pucher
+43 650 20 22 888
martin.pucher@paneon.net
Ing. Albert F. Pucher
+43 650 20 22 444
albert.pucher@paneon.net
FN 350504y
Applies to all publications such as flyers, brochures, training documents, emails, homepages, etc. Symbol images, errors, and printing errors excepted. PANEON GmbH declines any responsibility for linked homepages, their content, and links, as links are checked but their content and other links can change and PANEON GmbH is unable to constantly track and check these.
We ask readers to report objectionable content or advertisements for dangerous or offensive products or content.
In contrast to science, which always presents its findings as final and true, and yet with
embarrassment
Regularly afterwards was convicted of error, and even often of dangerously negligent, inadequate
checking:
PANEON recognizes that any knowledge may be wholly or partially incorrect or at least inexact and
not universally valid.
In any case, every customer must always take into account that a representation is not correct
or not exactly correct for certain conditions. For PANEON, “scientific” explanations are
therefore only an indication without any claim to ultimate accuracy.
What counts is always the RESULT.
Therefore, for PANEON it is always the effectiveness and not the attempted explanation that is
decisive.
Everyone should therefore make sure for themselves whether something applies to them or at least take into account the risk that things can be different than they seem. Ultimately, PANEON GmbH rejects any claim for damages that is based on errors, printing, and typesetting errors and the resulting misunderstandings and misinterpretations.
Mistakes and misinterpretations by employees, freelancers, or customers are also not the responsibility of PANEON GmbH. The training courses and their documents were created and carried out to the best of our knowledge and belief so that errors and misunderstandings are largely avoided.
PANEON GmbH recommends checking the effectiveness of the products
Representations and contents, arguments, "evidence" and experience/success reports only
represent opinions and best-intentioned findings at the respective time. Facts and findings are
presented that have been compiled and recorded to the best of our knowledge and belief and are
in no way representative and never generally valid can.
Above all, every user and customer should follow his/her common sense. No one should believe everything without checking. Ideally, by using the products, personal “proof” can be provided that the “detoxification” and vitalization of the body once again develops its beneficial, positive effects and ultimately ends negative symptoms of deficiency and stress.
PANEON GmbH recommends following medical instructions
PANEON GmbH declines all responsibility if users believe they have to ignore conventional
medical treatments and medical instructions. This may be harmless in some cases, but in many
cases it is life-threatening, so we can never advise it. Rather, PANEON insists on the
obligation of every patient to follow the doctor's instructions. Therefore, the urgent
recommendation for PANEON customers is to reverse the dosage and discontinue medication only in
consultation and with the consent of the treating doctor.
PANEON GmbH recommends asking naturopathic doctors for advice
At best, a PANEON customer can switch to a doctor who advocates additional detoxification and
dietary measures. It is also advantageous to be open to the lowest possible dosage of
pharmaceutical preparations that are as gentle as possible.
PANEON GmbH recognizes the services of conventional medicine and warns against misuse
If the impression arises that PANEON GmbH underestimates the achievements of conventional
medicine and the chemical or pharmaceutical industries, then this is incorrect. We only point
out occasional misuse. Among other things, we would like to point out that in addition to acute
treatment, the causes must also be treated, both on a physical and mental/mental level. Only
then is an illness treated holistically and only then are there realistic conditions for
complete health.
PANEON GmbH distances itself from healing claims or promises
PANEON GmbH also distances itself from healing statements and promises of healing and obliges
the consultants to argue accordingly:
PANEON products cannot heal.
PANEON human products, in combination with conventional foods that are consumed as variedly as possible and as free of sugar and white flour as possible, create a diet that is less toxic, more wholesome, and richer in vitamins and minerals. PANEON products can therefore help to reduce pollution and compensate for deficiencies.
PANEON animal products represent a complete diet, which increases the likelihood of successful renewal is extremely high.
If this is the case, the body can completely process itself within months and years as a result of cell metabolism and renew with the highest quality, unless dead tissue already makes renewal impossible.
PANEON therefore advises not to wait until life-threatening conditions arise, but rather the "harmless" previous illnesses as an opportunity to optimize your diet.
PANEON products can therefore help to achieve the ideal of the PANEON health guarantee more easily.
The PANEON health guarantee is based on the work and statements of many doctors, scientists, and Nobel Prize winners. This basic statement was first handed down by the Greek healer Hippocrates: "Your food is your first medicine", i.e. meaning that most health problems can be solved through healthy eating. More recently: Dr. med. Joseph Evers, Dr. med. M. Gerson, Dr. med. M.O. Bruker, Dr. L. Pauling (two-time Nobel Prize winner), Prof. Dr. Med. Werner Hartenbach, the British doctor Vernon Coleman, Dr. Med. Wilhelmine Pucher. The result of the research and concrete, repeatable successes through the application of these principles led to the health guarantee that Dr. Bruker postulated in his well-known audio lecture (available from PANEON).
PANEON GmbH declares its solidarity with this statement in principle and specifies it as follows: "Every person and every animal can be sure that they are and, ideally, remain free from severe forms of degenerative diseases such as heart attacks and stress-related diseases such as cancer organically produced food is used.
From childhood onwards, this also includes the mother's lifestyle and parents who are unaffected by hereditary genetic diseases. The parent's lifestyle and diet must also be taken into account for the health guarantee. Of course, the health guarantee also includes that the water and the air we breathe must be equally uncontaminated and there is still no dangerous exposure to contact poisons, radiation of all kinds, and radioactivity.
No health guarantee can be given or expected in the event of regular exposure to food of animal origin, artificially modified food subjected to technical and chemical processes, sugar and flour, chemical additives, hormones or hormone-active substances, or even toxic substances, drugs, and addictive substances, whether legal or illegal.
It should be noted that the legality of narcotic drugs or food ingredients does not constitute a guarantee of health. Likewise, there is no guarantee of health due to excessive stress, lack of sleep, predominantly negative mental attitude, and predominantly negative, pessimistic way of thinking, which lead to predominantly negative feelings such as fear, annoyance, anger, shame, and guilt.
Of course, based on this definition, hardly any person living in a "Western" way can fully fulfill these guarantee conditions. Serious exposure to heavy metals can occur simply through partially mandatory vaccinations or defective lamps; the fumes from plastic parts or furniture, carpets, or wood protection alone can trigger illnesses. That's why it's no wonder that a global pandemic of non-infectious "civilization" or "lifestyle diseases" is rampant.
The typical course of this development is, in simple terms, as follows. It usually begins with seemingly harmless ailments, which are usually only treated based on the symptoms, not realizing that they represent warning signs of worse consequences if the causes are not eliminated. The following is a list of typical previous illnesses. Without the necessary lifestyle changes, these usually occur from left to right - becoming more and more serious - and then often end with cancer or a heart attack.
This list is exemplary, as many mixed forms and variants may or may not occur depending on your personal disposition and life situation. Since cancer and a heart attack can occur without previous illnesses, it is advisable to switch to a healthy lifestyle immediately. A fatalistic “wait” for serious symptoms can turn out to be a fatal mistake:
Intolerances, allergies, immune deficiency, inflammation, autoimmune diseases, polyps, cysts, tumors, CANCER
Skin, hair, nails, joints, intervertebral discs, diabetes, high pressure, venous disease, thrombosis, heart failure, INFARCTION
In simplified and rounded form, 5 out of 10 suffer from stress-related diseases such as allergies, auto-immune diseases, cysts, polyps, tumors, and cancer, 5 out of 10 suffer from degenerative diseases such as joint and intervertebral disc problems, high blood pressure, thrombosis, heart failure, and infarction*. Statistically, according to a study for the EU from 2013, around 8 out of 10 ultimately die from these two “scourges of humanity”.
PANEON must therefore admit that this ideal is hardly achievable today and that this guarantee can practically be given risk-free today. However, today it is still possible to come close to the PANEON health guarantee and in this way be spared from the worst effects of degeneration and stress. The “Plan B” health guarantee is as follows:
"Anyone who has not met the requirements of the PANEON health guarantee from an early age, whether human or animal, must fear that they will gradually be confronted with increasingly serious consequences of an unhealthy lifestyle. However, thanks to the body's remarkable ability to... "The worst consequences can likely be avoided and in some cases even reversed by changing your diet and lifestyle, provided there is no genetic or other permanent damage."
With the food available in the Western lifestyle, this requirement can often only be met to a limited extent. PANEON products therefore help people and animals meet the requirements for the guarantee. Through detoxification and supply of rich vital substances.
PANEON products and advice are - especially in acute, life-threatening illnesses - not a substitute for a medical diagnosis or for medical treatment suggested by your doctor. PANEON products are not medicines but rather optimize nutrition. PANEON products for people help to minimize deficiencies in foods that are poor in vital substances and the content of toxins. PANEON products for animals represent wholesome food with reduced toxins. Follow the recommendations on the packaging for correct use. Do not take more than the recommended amounts; get advice from your supervisor or directly from PANEON GmbH. The successes can vary, the results listed as examples cannot be expected for 100% of all users. Success can be influenced negatively by some other factors that cannot be influenced by PANEON, such as lifestyle, environment, and genetics, but also positively (through particularly healthy lifestyles).
"PANEON products can help those defined in the PANEON Health Guarantee
Prerequisites for a life free from civilization diseases are easier to achieve.
PANEON products offer by strengthen the immune system and the connective tissue
tissue increased protection against civilizations - diseases such as. Heart attack and cancer."
"PANEON products are often an ideal accompanying measure for medical
However, therapies can never replace these in many acute cases."
"PANEON products can help maintain health in a preventative way.
Health is not the "absence of symptoms" (according to WHO), but full energy,
Joy of life, creativity, and spiritual freshness well into old age!"
PANEON GmbH is only liable for direct damage caused intentionally or through gross negligence. Liability for slight negligence is excluded - except in the case of personal injury. PANEON GmbH is also not liable for indirect damage, lost profit, loss of interest, omitted savings, consequential and financial losses, and damage from claims by third parties.
The content published on the websites and online services operated by PANEON GmbH is carefully checked. Nevertheless, no guarantee is given for the correctness, completeness, and topicality of the information and offers. Links to other websites have been carefully selected. Since PANEON GmbH has no influence on their content, no liability is assumed for them. All content is protected by copyright. The use and duplication of this content and data - with the exception of the download for personal use - requires the prior written consent of PANEON GmbH. The users of the websites operated by PANEON GmbH are not entitled to any rights to the content or programs.
PANEON GmbH is not obliged to take back or exchange products that are free of defects. However, if the customer is dissatisfied with the delivered product, PANEON GmbH offers a voluntary goodwill guarantee. Products that are returned unopened and undamaged to the warehouse within 21 calendar days from the date of the invoice, enclosing a copy of the invoice, will be reimbursed or exchanged as a gesture of goodwill. The prerequisite is that the delivered products are free of defects and are returned to the warehouse with sufficient postage and in their original packaging. If the invoice copy is missing or the deadline is exceeded, the customer will receive a credit note as a gesture of goodwill, which entitles the customer to deduct the amount from a new order within the next 12 months.
The PANEON GmbH warehouse address for returns from Austria:
PANEON GmbH
z.H. Warenübernahme
Weissenbach 42
A-2371 Hinterbrühl
The PANEON GmbH warehouse address for returns from Germany:
PANEON GmbH - Kundenretouren
c/o Grüne Logistik GmbH
Industriestraße 9
D-86720 Nördlingen
Please note that unfree returns cannot be accepted.
Except for injury to life, body, and health and the violation of essential contractual obligations (cardinal obligations), PANEON is liable for damages that are attributable to intentional or grossly negligent behavior. This also applies to indirect consequential damages.
Liability applies except in the case of intentional or grossly negligent behavior or damage resulting from injury to life or body and health and the breach of essential contractual obligations (cardinal obligations) are limited to the damages typically foreseeable at the time the contract was concluded and otherwise limited in amount to the average damages typical for the contract. This also applies to indirect consequential damages.
The limitations of liability also apply mutatis mutandis to the benefit of PANEON's employees and vicarious agents.
Liability claims based on the Product Liability Act remain unaffected.
All products are produced using state-of-the-art technology and undergo several standardized quality tests. However, they must always be checked to ensure that they are intact and undamaged by visual and olfactory inspection.
The customer agrees that for natural products that are not or only gently preserved naturally, the contents may be spoiled if the container is damaged, especially if air gets in. The customer therefore undertakes to subject the goods to a visual and olfactory (smell) inspection before using them.
If the goods are spoiled, a complaint must be made immediately; if necessary, PANEON will examine the complaint in collaboration with the on-site supervisor. PANEON will provide a replacement as quickly as possible, especially in the case of justified complaints and generally as a goodwill gesture, and will enclose the corresponding replacement goods in addition to the order at the latest when a new order is placed.
With natural products, contamination with bone remains, small stones, plastic and metal particles or hunting ammunition is possible. Although these are minimized by using the most modern detectors, they cannot be avoided 100%.
The customer therefore accepts this residual risk, waives any compensation under this title, and will consider this possibility when preparing the products in the same way as generally when purchasing food and will exercise appropriate care.
If there is the slightest suspicion, PANEON GmbH must be informed immediately, stating the batch number. Slightly unpleasant smells, for example in a product that contains tripe (e.g. SHEEP) or that contains mussel extract (PLUS), are to be considered normal and harmless. If there is the slightest suspicion, PANEON GmbH must be informed immediately, stating the batch number.
The use of plugins and software in general, including the web shop and associated sites, is generally at your own risk. Any loss of data or other impairment of the state of the computers of customers or partners, which is believed to or actually occurs through the use of software associated with PANEON, is the responsibility of the end user, who rejects any claim for damages under this title. The online offer and the software that PANEON offers for use, whether free of charge or for a fee, is "as is", as a software product created to the best of our knowledge and belief and which has been carefully tested for errors or potential for damage. However, every test is incomplete and no guarantee can be given that the programs and settings run free of errors or impairments. PANEON is very grateful for any relevant information and will do everything necessary to resolve any problems that are identified as quickly as possible.
If individual provisions of these terms and conditions are wholly or partially ineffective, the remaining provisions remain in full force and effect. The ineffective provisions will be replaced by those that come closest to the presumed will of the contracting parties involved.
This website uses Google™ Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to fully use all of the functions of this website. By using this website, you agree to the processing of the data collected about you by Google in the manner and for the purpose described above. The Google Analytics deactivation add-on for browsers gives the website visitor more control over which data about the websites accessed is collected by Google Analytics. If you do not want your data to be stored, please install the deactivation tool provided by Google at http://tools.google.com/dlpage/gaoptout?hl=de
PANEON GmbH cannot guarantee that everything will always work perfectly and without errors. Technology is only as good as its (hopefully) eternally durable components and its (hopefully) uninterruptible power supply. People aren't either infallible robots but are subject to fluctuations in comprehension, concentration and resilience. Therefore, errors caused by distraction and misunderstandings can never be 100% avoidable.
The employees of PANEON GmbH and the freelance consulting team are inspired by our joint work to educate consumers and promote the health of humans and animals.
Therefore, everyone involved always strives to correct errors as quickly as possible and to handle all complaints to the customer's satisfaction. If this is economically justifiable, all complaints that cannot be verified should also be processed positively for the customer as a goodwill gesture. Customers, in the sense of: “The customer is king,” are also our freelance consultants for PANEON GmbH. They deserve the highest praise for their courageous and demanding commitment, which is why PANEON's management is particularly interested in handling all of the consultants' concerns and requests, if economically justifiable, in a positive manner and fulfilling them to their satisfaction. Please send suggestions and suggestions personally to albert.pucher@paneon.net